After Sales Terms and Conditons

Delivery Mesin

 

Ready Stock Items:

 

Indent Items:

 

After Sales Service

1×24 Jam Pelayanan Keluhan (1×24 Hours Complain Handling).

We inform you that we don’t take any responsibility over the accidents caused by unauthorized A/S or modification for the user’s safety and correct functioning of our product. Please contact our head office, branches or agents in charge of each region if you find anything wrong after checking the following:

 

Check before receiving A/S

 

Necessary information for A/S request

 

Limited Warranty

JS products are warranted to be free of defects in material and workmanship (depend on warranty period) from date of purchase.

PT JS Utama will, at its election, repair, replace or make appropriate adjustment where our distributor inspection discloses any such defects occurring in normal usage within warranty period after purchase. PT JS Utama is not responsible for removal or installation costs. Use of alteration will void the warranty.

To obtain warranty service contacts our distributor either by telephoning or by sending an email. When you send us your warranty claim report, please send a copy of this paper with valid product serial number.

However, PT JS Utama and our distributor have no responsibility for the occasions described as follow:

 

 

In above those cases, PT JS Utama and our distributor do not guarantee this limited warranty, and yet you are still eligible for asking paid service.

This warranty gives you specific legal rights. You must submit this written warranty by filling-in to our distributor.

This is PT JS Utama exclusive written warranty.

Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or other products not recommended for chrome. This will void the warranty.

IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. OUR DISTRIBUTOR AND/OR SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.